09.06.05
In an attempt to make it easier for customers around the world to do business with them, Air Products and Chemicals, Inc. has added multi-lingual capabilities to its APDirect extranet portal (www.airproducts.com/apdirect). Existing and prospective customers in North America and Europe can now select one of eight languages to interact with the portal’s applications. This enhancement also includes the ability to route APDirect portal-generated e-mail to appropriate international web service centers and the scalability to accommodate additional languages.