The DONECK NETWORK provided the following regarding the COVID-19 pandemic:

 

Safety and hygiene measures

"We were among the first companies to begin weeks ago to permanently raise hygiene standards and protective measures at all our subsidiaries.

In addition to individual training and instruction with regard to the increased hygiene requirements and the provision of protective and disinfection materials, we have also taken numerous organizational measures, such as increased disinfection frequencies, reduction of non-operationally necessary staff at the sites, setting up numerous home offices, blocking or regulating rooms and areas in which there is a possible increased risk of infection, the strict prohibition of access to the premises for outsiders, etc."

 

Supply of raw materials

"The DONECK NETWORK team is working extremely hard to secure the supply chain. We are in constant contact with our suppliers and alternative suppliers. We continuously check/monitor our current requirements as well as forecast material movements, taking appropriate countermeasures if necessary. Increased need for action currently exists for raw materials from China, Italy and India. Due to the current corona crisis, there is a relevant shortage of solvents, especially ethanol and isopropyl alcohol, as the latter is used in pharmaceutical and disinfection products."

 

Production & Logistics

"At the moment we have our production facilities in full operation. We are even in the process of building up stocks of standard products so that we can use them as a supply buffer in the event of possible restrictions or capacity outages. In any case, for reasons of fairness to all our valuable customers, we are not able to accept “panic buying” and excess forward orders but will schedule orders in each case in such a way that they correspond to the normal flow of goods. We have already had to reject critical orders in this respect and have found time-equalized solutions together with customers. We hope that everyone agrees that this is the best way of moving forward. 

 

"We continue to assume that the borders within the EU will remain open for the movement of goods. We have been informed by our local logistics service providers that the punctuality of planned deliveries could be delayed by a few days in the future. According to the current state of knowledge, the basic ability to deliver is still given.

 

"Please be assured that the Management and our Crisis Management Team are working intensively and with motivation/dedication to ensuring that DONECK NETWORK continues to stand by your side as your stable partner in these difficult times!

 

"If you have any further questions, our local customer advisors will be glad to help you!"