Xerox Announces President and COO Transition

Xerox announced that John Bruno, its president and COO, has decided to pursue a CEO opportunity outside of Xerox.

Bruno has served as president and COO since 2022 and as a Xerox board member since 2024. He will remain in his operating role through Aug. 31. Bruno will continue as a member of the Xerox Board of Directors.

In his board member role, he will chair the newly formed Integration Committee, overseeing the combination of Xerox and Lexmark. Louie Pastor has been named president and COO, effective Sept. 1, 2025.

“Leading Reinvention has been one of the most rewarding chapters of my career, and I’m deeply proud of all we’ve accomplished,” said Bruno. “As I transition out of day-to-day operations, I have complete confidence in Louie’s leadership. I remain fully committed to the future of Xerox and look forward to supporting the leadership team and board as we enter this exciting next phase of growth and transformation.”

Pastor currently serves as chief administrative officer and global head of operations. Pastor leads the Xerox Reinvention Office and the Global Business Services organization. In this role, he restructured global operations and drove enterprise-wide improvements in IT, cybersecurity, analytics and operational efficiency.

“I want to thank John for being a true change agent—revamping our operating model and management system, shaping Reinvention, driving the board reconstitution, and leading strategic acquisitions like ITsavvy and Lexmark,” said Steve Bandrowczak, CEO at Xerox. “We wish him well in his new endeavor and look forward to continuing to work with him on the board. I’m equally confident in Louie’s ability to guide our next phase of execution, and together their contributions will ensure a smooth transition and sustained momentum.”

As part of these leadership updates, Jacques-Edouard Gueden has been named chief revenue officer effective Sept. 1, leading the company’s direct and indirect print go-to-market units. Gueden, a 30-year Xerox veteran, currently serves as chief channel and partner officer, where he leads the company’s indirect print go-to-market unit.

“Jacques-Edouard has a deep understanding of our global client base, partner ecosystem, and go-to-market model, built over three decades of leadership at Xerox,” said Bandrowczak. “His proven ability to lead across regions and segments makes him uniquely suited to shape the sales strategy of the combined organization. I’m confident that under his leadership, we’ll strengthen our position across the channel, SMB, and enterprise markets, driving consistent execution and long-term growth.”