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Cutting-edge biometric insights from Quad inform successful brand design for Creature Comforts Brewing.
November 7, 2023
By: DAVID SAVASTANO
Contributing Editor, Coatings World and Ink World
Creature Comforts Brewing Company, a craft brewery based in Athens, GA, designed and launched its new Bigger Dreams Hazy IPA brand using industry-leading biometric research from Package InSight by Quad. Just four weeks after its launch, Bigger Dreams became the number-one new craft beer brand in Georgia, based on in-store scan data from retail research firm Circana. Founded in 2014, Creature Comforts Brewing sought to address the perennial marketing problem of differentiation by taking a business-savvy approach to packaging. The brewing company partnered with global marketing experience company Quad and packaging researchers on its Package InSight team for an interactive study that tested original packaging for Bigger Dreams against a design based on quantitative and qualitative data. Package InSight experts used biometric testing and gathered real-world feedback from consumers to assess the packaging design’s effectiveness in actual shopping environments. “Packaging is a new frontier for marketers, and data-driven packaging design is an absolute game-changer. With insights like what we uncover in our eye-tracking and anecdotal tests, marketers get a turbo boost for attracting consumers. This is critical for brands, especially those in a crowded space like craft beer,” said Shannon Anderson, client research manager for marketing data and analytics at Package InSight by Quad. Participants in the Creature Comforts study wore eye-tracking glasses to measure how long they looked, how often they looked, and how quickly they saw a product on the shelf. The test results identified design elements that would help draw consumer attention and drive sales. Package InSight’s final design recommendations for Bigger Dreams were to increase font size for the product name and beer style, make the alcohol-by-volume callout larger and clearer, and add tasting notes to the front of the package. “By bringing data analytics into package design, Creature Comforts is at the forefront of innovation for the craft beer industry,” said Dan Reingold, director of marketing for Creature Comforts Brewing Company. “We’re growing from a local brewer to a regional brewer and, ultimately, to one with national scale. This becomes possible with powerful differentiators like data-driven packaging. There’s high value in good packaging – it represents a major opportunity for breweries aspiring for similar growth.” Creature Comforts plans to expand in the southeast by adding distribution in South Carolina and Tennessee and is opening its first West Coast brewery in Los Angeles. Craft beers are a competitive and growing U.S. market. Craft brewer sales volume grew 8% in 2021, while overall U.S. beer sales volume rose only 1%, according to The Brewers Association, a trade group of small and independent American brewers. And yet, according to a 2022 Craft Beer Study by Package InSight, packaging styles for craft brews have remained unchanged even though brands are constantly evolving and the need for differentiation increases with a growing market.
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