Filippa K Selects Nedap to Power Omnichannel Fulfillment

Nedap announced that Swedish fashion brand, Filippa K, deployed !D Cloud, Nedap’s inventory management platform. 

With the implementation of RFID technology, Filippa K improves inventory accuracy and increases product availability throughout its retail supply chains and stores for agile omnichannel fulfillment.

Filippa K is known as a brand that approaches fashion with a perspective of longevity and mindfulness of the environment. 

Overstocked stores and distribution centers and high safety thresholds to confidently fulfill e-commerce orders do not fit these values. 

“Our challenge is to provide the full brand experience throughout all channels,” said Emelie Berggren, fulfillment director at Filippa K. “Product availability is key to achieve this. One major objective was to have a lean fulfillment process, with only the products on the shelf that are strictly needed. This way, we minimize waste and this is also what our community expects us to do. RFID technology helps us to always have the right products available online and in our stores.”

Filippa K opted for a best-of-breed solution that fit their objectives and use cases. Nedap’s API-based software-as-a-service platform allowed Filippa K for ease of integration within their ERP-system. 

This built the foundation to easily feed the most up-to-date product availability information into the e-commerce platform from Episerver and the Sitoo POS and Unified Commerce Platform. This way, Filippa K operations will increasingly focus on the customer and unify brick-and-mortar and online shopping experience.

The project, fully deployed in a month, started small with the objective to optimize in-store item availability. 

Shortly after, Filippa K decided to implement services that allow customers to return to any desired store. 

In addition, centralizing inventory in order to transfer items between stores or back to the distribution centers allows Filippa K to turn a loss into a sale. 

“Our next step is to directly fulfill e-commerce orders from the store. In addition, we are looking into leveraging our source tagged merchandise for loss prevention purposes. This will further optimize efficiency and item availability,” Berggren said.