Cubic Successfully Links Heathrow Express And London Underground Ticketing Systems In New Heathrow Terminal 5

Cubic Corporation has developed technology to enable passengers, for the first time, to use one ticket issuing facility for travel by their chosen route from Heathrow to anywhere within the London region.

This new fare system integration for Heathrow Express and London Underground has been operational in Heathrow Airport’s new Terminal 5 train station since March 27.

“Heathrow International Airport already serves millions of air travellers each day from all corners of the earth, and the number of travellers will nearly double with the new Terminal 5,” said Steve Shewmaker, European managing director for Cubic Transportation Systems Limited, Cubic’s United Kingdom subsidiary. “Until now, there has been one ticketing system for Heathrow Express and another system for the London Underground. Merging the two makes it faster and easier for air travellers to purchase their tickets for transport to and from London. Cubic’s system is at the very heart of this capability.”

At Terminal 5, the attended Heathrow Express ticket office is capable of serving customers requiring tickets for either rail company from one ticketing system, making it easier for travellers new to London to decide how they wish to travel into the heart of the capital. Equally, for the experienced traveller, the unattended machines are collocated, allowing passengers to make rapid purchases to meet their needs. Finally, for those using Oyster pay-as-you-go, London Underground customers can go straight to the platform, or purchase nonstandard tickets using their card from the ticket office or unattended machine.