David Savastano, Ink World Editor09.09.05
Running a customer-centered, efficient business is essential in industry. Companies that are wasting precious time and resources while not providing consistent quality to their customers are in danger of losing their edge.
In particular, major international companies face challenges due primarily to their size. To be competitive, they have to run as efficient and quality-oriented a business as possible.
In recent years, a variety of management process systems have become popular. Six Sigma, named after the definition of achieving almost perfect quality in six standard deviations from the target, is the best-known of these systems. Motorola, General Electric, Ford, IBM, AlliedSignal, R.R. Donnelley and Sons and countless other major corporations point to successes resulting from implementing Six Sigma. Lean Manufacturing, Total Quality Management (TQM), ISO and other programs are also designed to improve business operations.
A few of the largest printing ink companies have taken n
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