After graduating high school in 1979, John Place joined his mother’s typesetting company. At the time, there were only three employees. She worked internally while he handled sales. “Mom was a people person,” Place recalled. The company later became Mercury Print Productions, which is currently located in a 180,000-square-foot facility in Rochester, NY. The founder retired 12 years ago but the son, currently the company’s CEO, has carried on the tradition. “We went from being a commercial printer” to getting “involved with educational companies,” Place said. Mercury prints text books and learning materials for companies such as McGraw Hill and Houghton Mifflin Harcourt. The CEO said there’s “no need” for sales people on that side of the business as it offers “spectacular customer service.” Business was booming in the 1990s when Mercury opened up an 80,000-square-foot fac