07.09.18
Berlin Packaging has achieved 99+% on-time delivery every month for 14 consecutive years. The company’s quantifiable commitment to operational excellence allows their customers to benefit from supply chain smoothness, improved cash flow, and increased bottom-line profitability.
Since June 2004, when Berlin Packaging began its 99+% on-time delivery streak, the company has achieved an on-time percentage of 99.7%, completing nearly 2.1 million shipments with on-time accuracy. This includes the last 12 months, where Berlin Packaging achieved 99.9% on-time delivery accuracy on more than 250,000 shipments covering 4.6 billion items shipped from its warehouses across North America.
Compared to the packaging industry average of 85% on-time accuracy, Berlin Packaging’s performance stands as a testament to the company’s intense focus on this all-important metric.
“On-time delivery of quality product is consistently ranked as the key dimension on which buyers evaluate their packaging suppliers. Fourteen years ago, we made reliable delivery a cornerstone in our pursuit of customer thrill,” said Andrew Berlin, chairman and CEO of Berlin Packaging. “We take immense pride in our continued streak of 99%-or-better on-time delivery, knowing this benchmark positively impacts our customers’ overall profitability.”
Berlin Packaging’s on-time delivery success is anchored in three disciplines. First, the company operates an enterprise system to enable careful inventory management and supply chain optimization. Second, the training and documentation that the Berlin team has ensure follow-through. Finally, the company made on-time delivery a pillar of its ISO 9001 certification, which requires ongoing focus and continuous improvement around this metric.
Since June 2004, when Berlin Packaging began its 99+% on-time delivery streak, the company has achieved an on-time percentage of 99.7%, completing nearly 2.1 million shipments with on-time accuracy. This includes the last 12 months, where Berlin Packaging achieved 99.9% on-time delivery accuracy on more than 250,000 shipments covering 4.6 billion items shipped from its warehouses across North America.
Compared to the packaging industry average of 85% on-time accuracy, Berlin Packaging’s performance stands as a testament to the company’s intense focus on this all-important metric.
“On-time delivery of quality product is consistently ranked as the key dimension on which buyers evaluate their packaging suppliers. Fourteen years ago, we made reliable delivery a cornerstone in our pursuit of customer thrill,” said Andrew Berlin, chairman and CEO of Berlin Packaging. “We take immense pride in our continued streak of 99%-or-better on-time delivery, knowing this benchmark positively impacts our customers’ overall profitability.”
Berlin Packaging’s on-time delivery success is anchored in three disciplines. First, the company operates an enterprise system to enable careful inventory management and supply chain optimization. Second, the training and documentation that the Berlin team has ensure follow-through. Finally, the company made on-time delivery a pillar of its ISO 9001 certification, which requires ongoing focus and continuous improvement around this metric.