Digitalization is finding its way into all areas of our lives. A current survey conducted by Constantia Flexibles on the topic of packaging in the food industry in Germany reveals that an interactive packaging solution makes the product itself more attractive to 49% of German consumers.
“Besides protection, the role of packaging is also to attract the attention and the interest of consumers,” said Alexander Baumgartner, CEO of Constantia Flexibles. “With Constantia Interactive, we provide a packaging feature that is an important marketing tool, one that meets the needs of the end customer and supplies additional information in a simple way.”
The unique character of Constantia Interactive is in its combination of digitally readable packaging material with a digital platform for data management and a smartphone app customizable to a wide range of customer needs.
The digital features span from purely informative, such as instructions for use, through videos and games, to contests that can be individually selected by the customer.
Patients must have access to adequate information about pharmaceutical products. The Constantia Interactive app has created additional services by offering the patient direct access to additional information at any time and making it safer to take medication.
The chat bot allows patients to ask individual questions about the product that may not be easily answered by the packaging insert. Using the search function, the text can be combed through for a certain term or terms, and the font size and language can also be adjusted. In addition, a personal calendar function reminds users to take the individual medication and even to refill prescriptions.
In combination with a digital anti-counterfeiting identification such as watermark or another digitally readable code, Constantia Interactive is also an effective means of identifying counterfeit products.
Using a smartphone app developed specifically for each brand, the consumer scans the packaging for a variety of identifying features such as image analysis, digital watermark, RFID tags, and the like which then appear in augmented reality.
“In this way, the application is personalized to the respective company or brand and corresponds to the respective brand design. The company itself controls what features are shown. Constantia Interactive is an efficient, personalized marketing tool to ‘wow’ the customer,” explained Baumgartner.