03.23.20
Kao Collins released the following statement:
"The world-wide [novel] coronavirus [COVID-19] pandemic has impacted everyone, and Kao Collins is no exception. We’re committed to transparency, so we want to communicate what we are doing and how it may impact you, our valued customers.
"Accordingly, we have prioritized production to meet this urgent need. As a result, some of our customers may face delays in fulfilling orders by a few days. We’ve all seen businesses and communities come together during this unprecedented crisis. We ask for your patience and understanding as we face these challenges.
"As a customer, here’s what we want you to know:
"Here’s what we are doing:
"With your cooperation, we will serve all of our customers’ needs during this time of uncertainty. Please contact us if you need additional information."
"The world-wide [novel] coronavirus [COVID-19] pandemic has impacted everyone, and Kao Collins is no exception. We’re committed to transparency, so we want to communicate what we are doing and how it may impact you, our valued customers.
"Accordingly, we have prioritized production to meet this urgent need. As a result, some of our customers may face delays in fulfilling orders by a few days. We’ve all seen businesses and communities come together during this unprecedented crisis. We ask for your patience and understanding as we face these challenges.
"As a customer, here’s what we want you to know:
- We are fully operational and will remain open;
- We are triaging production and prioritizing at-risk industries such as Pharmaceutical and Healthcare Operations;
- Upon receiving new orders we will issue a ship date;
- We will proactively notify all customers of any delays with existing or future orders;
- Longer lead times and delays are possible
"Here’s what we are doing:
- Practicing social distancing;
- Providing sanitary materials and proper PPE for all employees;
- Limiting office time for employees who can work remotely;
- Lengthening the workday to create split shifts that reduce the number of employees in the building at once;
- Disinfecting the entire plant after each shift
"With your cooperation, we will serve all of our customers’ needs during this time of uncertainty. Please contact us if you need additional information."